I was out of the office on vacation last week and made a concerted effort not to check email or do work while I was out. Nice while it lasts, but brutal coming back to over 2900 unread messages. (I do social media monitoring via Twitter and other searches, hence the huge number of messages.) […]

Woo hoo–it’s finally here–blogcation! I could have been crafty and set up a week’s worth of posts to post daily, but that didn’t seem very vacation-y. Here are a few of my favorite posts from the past year–if you’re so compelled to read a post by me, far be it from me to deny you: […]

Social media jobs definitely have their ups and downs, but it’s nice to see some love for the folks who are fighting the good fight and blazing trails for the rest of us. If customer service is a thankless job, how about a customer service job that you can never escape from, that requires attention […]

Remember a few months ago I called Posterous the “lazy man’s blog platform”? I totally take it back now. Ok, actually, that’s not true–it’s not that I take it back–it IS the lazy man’s blog platform–but, only in the best sense of the word “lazy.” I’m obsessed with it now. I’d set up a blog […]

According to this article, Foursquare is well on its way to mainstream success. Maybe if you live in a social media-friendly city like Austin Foursquare is well on its way to becoming mainstream; where I live–a suburb of Washington, DC–I can tell you that Foursquare has a LONG way to go before it becomes anything […]

This just in: despite the massive viral popularity of the Old Spice guy, sales of Old Spice are down. Shocker. I don’t care how fun/viral/clever/sexy/whatever you dub the campaign, at the end of the day, it’s still Old Spice, the cologne of a million grandpas of yesteryear. Here’s the thing: how much of the incredible […]

Who cares if you can’t make a call from the iPhone 4–it makes video blogging so fun and easy! I was going to write a post about this whole Old Spice social media campaign, but instead I just made a (really poor quality) video instead. A) Yes, I’m uncomfortable on video so I look and […]

Would you be more likely to safeguard yourself from a computer virus or a human virus like H1N1? If you said computer virus, you are among the 49% of Americans who are more likely to protect yourself from attacks by malware such as spyware, Trojan horses, and phishing than bacteria that can cause viruses like […]

A few things have happened lately that have me wondering about blog revenue models and opportunities for association-related businesses. First thing that happened was that I decided to stop running BlogHer ads on this blog because I was making a whopping $3 a month and having to dedicate a huge portion of my right sidebar […]