Articles/blog posts
- Building Healthy Online Communities — An Interview with Rachel Happe
- 5 Lessons for Online Community Managers from Neighborhood Social Network, Nextdoor
- How Do I Improve Online Engagement?
- How Do You Build A Thriving Community?
Books/eBooks
- 9 Community Book Recommendations
- The Community Manager Handbook
- Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
- The Art of Community: Building the New Age of Participation
