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Community Management Resources

Articles/blog posts

  • Building Healthy Online Communities — An Interview with Rachel Happe
  • 5 Lessons for Online Community Managers from Neighborhood Social Network, Nextdoor
  • How Do I Improve Online Engagement?
  • How Do You Build A Thriving Community?

Books/eBooks

  • 9 Community Book Recommendations
  • The Community Manager Handbook
  • Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
  • The Art of Community: Building the New Age of Participation

Videos/Podcasts/Presentations

  • Essentials of Online Community Management
  • Video: Building Community Leadership: A Guide
  • Video: 10 Avoidable Community Management Mistakes
  • Podcast: Community Signal
  • Community Management Fundamentals
  • 8 Habits of Highly Effective Online Community Managers

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