Every company wants to be Zappos these days, because “Delivering WOW Through Service” sells product. Service matters these days, because more and more companies are realizing that people who get great service talk about the company that provided the great service. Also influencers matter–those people who talk a lot, and talk to people likely to […]
New Facebook Profiles Only Hours Old…And Already A Privacy Glitch
What was my first thought when I heard about the new Facebook profile layout? So does the new Facebook profile come with any “oops” privacy roll-backs like previous Facebook changes? #skepticalofFBless than a minute ago via Twitter for iPhonemaggielmcg maggielmcg Looks like we didn’t have to wait long for the first privacy glitch to reveal […]
Three Reasons I Already Don’t Like Jumo
Lots of buzz about Jumo recently–the new social network whose mission is (ostensibly, at least) “We connect individuals and organizations working to change the world.” Why am I so bitter about Jumo already, you ask? Three reasons: 1) You must have a Facebook account to use it. Seriously? What if all you want to do […]
Facebook Promotions About to Get Easier for Nonprofits?
A little over a year ago I was breathing fire over Facebook’s new rules for promotions. Ask them permission before running a contest? No more “leave a comment to be entered to win…” hi-jinx? The free ride was over. Looks like Facebook has re-thought the whole promotions thing, because I just read that they will […]
Protecting Your Privacy on Facebook with safego
If you read this blog you know that, while I acknowledge Facebook can be a valuable business tool, I have have, at best, a love/hate relationship with Facebook. I love how easy Facebook makes it to see what’s going on in friend’s lives, but I hate their continual “whoops, we didn’t mean to…” attitude. As […]