I just returned from Association Media & Publishing’s Annual Conference, which was awesome. I learned a ton, met some great new people and enjoyed being back in the association media community. I was also lucky to hang out with cool friends like Monica Bussolati, who thought we should experiment with Meerkat and Periscope to livestream parts of […]
My Cyber Awakening
As I mentioned in my last post, I recently started a new job, a large part of which is covering tech and cybersecurity issues. After five years of obsessively focusing on social media and community management, it’s an interesting change and fun to be learning so much. At the same time, though, it’s kind of […]
The Dark Side of Social Media
Wow, it’s been a while since I’ve blogged here. I guess it’s no wonder, with so much going on in my non-blog life. My daughter graduated from high school (yikes). I took her to Atlantis to celebrate, which was awesome. I got *another* cat. And a new job. I now work mostly from home and […]
Is it Just me or has Twitter Jumped the Shark?
If you know me, you know I used to be a Twitter devotee. And if you follow me on Twitter, you also know, not so much in the past year. Sure, I still use it on a daily basis, but much less than I used to use it. Apparently, I’m not the only one with […]
10 Best Practices for Association Social Media
Last week, I presented at an Association Trends event about association social media. It was fun to talk about my favorite subject and especially fun to be part of a panel facilitated by Maddie Grant with association social media directors Susannah Murley, Chad Davis and Curtiss Midkiff. The presentation is on Slideshare in case you can’t […]
The State of Social Media in Membership Marketing
Each year, Marketing General puts out a Membership Marketing Benchmarking Report. And of course, each year I read the report from the social media/community management lens. Here are some social media highlights I pulled out of the 2013 report: One of the top challenges cited by associations is difficulty attracting/maintaining younger members 74% of responding […]
Knowing When to say Goodbye to Community Management
There’s a time and place for everything…and sometimes you’re in the right place at the wrong time. Like if you’re a community manager in all but a handful of companies today. Community management is the “it” job right now–it sounds so hip and glamorous and like a great career move. After all, isn’t the future […]
So You Think You Want to be a Community Manager?
Even though this article is recent, the fact that community management is one of the hottest jobs around isn’t news–after all, 2010 was the “Year of the Community Manager” and the past few years have been all about talking about the hottest job around–community manager (aka social media manager or about a dozen other titles). […]
Pharma Companies: Hire a Community Manager Instead of Deleting Your Facebook Pages
A few months ago, I blogged about Facebook’s impending decision to make life hard for pharmaceutical companies. According to today’s Washington Post , these changes will be going live tomorrow, forcing most pharma pages that have previously had closed walls to open them to allow comments. What isn’t clear in the article is whether this […]
Community Manager Confusion, Influence, and More
Even though I’m 43 years old I can’t resist announcing–it’s my birthday today. What am I doing to celebrate? Well, today, working, but tomorrow I’m taking my first trip to England. Yes, it took me 42 years on this planet to get a passport, but I finally got one and I’m going to visit a […]