Perusing Twitter yesterday, I happened to see an SLP (speech-language pathologist) tweet a link to this ASHA Leader article. It’s a great article about a grassroots movement among SLPs and other healthcare practitioners to figure out a way to reduce stress on clinicians and foster patient-centered care in long term care facilities. It’s also a […]
Is it Just me or has Twitter Jumped the Shark?
If you know me, you know I used to be a Twitter devotee. And if you follow me on Twitter, you also know, not so much in the past year. Sure, I still use it on a daily basis, but much less than I used to use it. Apparently, I’m not the only one with […]
LinkedIn is Great…But Not as Your Community Platform
I know this topic has been discussed to death, particularly in the association community, but I just can’t help weighing in again after seeing it come up yet again in the ASAE LinkedIn group. The topic? Killing a private community in favor of using public social media platforms–in this particular case, LinkedIn groups. If you […]
10 Best Practices for Association Social Media
Last week, I presented at an Association Trends event about association social media. It was fun to talk about my favorite subject and especially fun to be part of a panel facilitated by Maddie Grant with association social media directors Susannah Murley, Chad Davis and Curtiss Midkiff. The presentation is on Slideshare in case you can’t […]
Community Un-Managing: Cheat Sheet for Community Managers and Tips for Companies
As I wrote in my last post, I recently left my position managing social media and online community for a large professional association. In the process of disconnecting myself from the organization’s various social media accounts, it occurred to me that I haven’t seen a lot–or anything–written about how to leave a community management position. […]
So You Think You Want to be a Community Manager?
Even though this article is recent, the fact that community management is one of the hottest jobs around isn’t news–after all, 2010 was the “Year of the Community Manager” and the past few years have been all about talking about the hottest job around–community manager (aka social media manager or about a dozen other titles). […]
Pharma Companies: Hire a Community Manager Instead of Deleting Your Facebook Pages
A few months ago, I blogged about Facebook’s impending decision to make life hard for pharmaceutical companies. According to today’s Washington Post , these changes will be going live tomorrow, forcing most pharma pages that have previously had closed walls to open them to allow comments. What isn’t clear in the article is whether this […]
Why the Foursquare/AmEx Deal is the Least Likely Thing to Prove Social Media’s ROI
Photo by Cometstarmoon I always wonder, when I read articles like these, whether the author actually uses Foursquare him/herself. Because, as someone who does use Foursquare–against my better judgement–I’m here to tell you that the idea of it being the thing that is going to prove anything other than that location based services, in their […]
Community Manager Confusion, Influence, and More
Even though I’m 43 years old I can’t resist announcing–it’s my birthday today. What am I doing to celebrate? Well, today, working, but tomorrow I’m taking my first trip to England. Yes, it took me 42 years on this planet to get a passport, but I finally got one and I’m going to visit a […]
Your Social Media Failure is Not Because Social Networks Are Too Crowded
I read this article yesterday and am still shaking my head about it today. The article’s premise–“Governments Tweet, Few Care”–is based in part on one guy’s opinion that government is boring and people only seek excitement and entertainment on social networks. The article goes on to state that this guy “does not use social-networking sites.” […]
